Privacy Policy
Last updated: October 2026
This policy explains what information JLW Payment Solutions ("we," "us") collects through jlwpayments.com, how we use it, and the choices you have.
Information we collect
- What you send us. When you use the contact form, we receive your name, company, website, email address, any phone number you choose to give, the topic you select, and your message.
- Emails you send us. If you email us directly, we receive whatever you choose to share.
- Basic technical information. Our website host automatically records standard server information, such as IP address, browser type, and the pages requested, to keep the site running and secure.
Please don't send card numbers, bank account numbers, or Social Security numbers through the form or by email. If a processing application later requires sensitive documents, we'll tell you how to provide them securely.
How we use it
- To respond to your inquiry and discuss your processing needs.
- To evaluate whether we may be a useful resource for your business.
- To keep records of our conversations and follow up with you.
- To operate, secure, and improve this website.
We don't sell your personal information, and we don't share it with anyone for their own marketing.
When information is shared
- Service providers that help run this website and our business, such as website hosting, form delivery, and email. They may use the information only to provide those services.
- People on our team who help respond to inquiries, under the same confidentiality expectations.
- Processors and banks, only with your permission. If you decide to apply for a processing relationship, your application information goes to the processors and acquiring banks involved, as part of that application.
- When required by law, or to protect the rights and safety of our business, clients, or others.
Cookies
This website doesn't use advertising or tracking cookies.
How long we keep it
We keep inquiry information as long as it's useful for our business relationship, or as long as required for legal and recordkeeping purposes, and then delete it.
Security
This website uses an encrypted connection (HTTPS), and we take reasonable steps to protect the information you send. No method of transmission or storage is completely secure, so we can't guarantee absolute security.
Your choices
You can ask us to update or delete the information you've sent, or to stop contacting you, by emailing jim@jlwpayments.com or matt@jlwpayments.com.
Children
This website is for businesses and isn't directed to anyone under 18. We don't knowingly collect information from children.
Changes to this policy
If we change this policy, we'll post the updated version here and change the date at the top.
Contact
JLW Payment Solutions
Email: jim@jlwpayments.com or matt@jlwpayments.com